“Forgiveness is the sign of strength” – Dalai Lama
Those who say forgiving is a sign of weakness haven’t tried it yet!
There is a misunderstanding in many organisations that if a service is outsourced to a…
Should any physical restraint technique ever be absolutely banned, regardless of the circumstances? A recent…
When a serious workplace incident occurs, organisations rightly begin an investigation. Evidence is gathered, statements…
For years, organisations have declared that they will not tolerate violence or abuse towards staff.…
The publication of the NHS Violence Prevention and Reduction Standard represents one of the most…
When incidents escalate, staff often act instinctively. A teacher intervenes to stop a fight. A…