News

You Can’t Just Blame Staff When Things Go Wrong [Video]

This video follows on from the video I did yesterday with Eric Baskind.

In this video I look at two Health & Safety Models that I have used many times when writing Expert Witness reports, developing physical restraint training programmes, policy and procedure, auditing organisational physical intervention systems and incident investigations.

This video looks at the FOI response from CQC but revisits it from a Health & Safety perspective to identify the ‘latent failures’ (organisational failures) that may underpin a human error.

For example, sometimes when things go wrong in a restraint situation the member of staff can be identified as being the problem for not ‘doing the restraint technique properly’ when on further investigation we find that a latent failure was the actual cause.

To watch the video I did with Eric, click here – Eric Baskind and I Discussing The Legal Implications of a Care Quality Commission Freedom of Information Response [Video]

markdawes

NFPS Ltd. is a Specialist Provider of Physical intervention and Conflict Management Training with specific expertise in Physical Restraint, Breakaway, Self-Defence and Conflict Resolution.

Recent Posts

Outsourcing May Not Remove Your Duty of Care

There is a misunderstanding in many organisations that if a service is outsourced to a…

1 week ago

Does The Banning of Techniques Lead Towards the Introduction of Approved and Therefore Non-Approved Techniques?

Should any physical restraint technique ever be absolutely banned, regardless of the circumstances? A recent…

2 weeks ago

What the Home Office Review Should Teach Every Organisation About Incident Reviews

When a serious workplace incident occurs, organisations rightly begin an investigation. Evidence is gathered, statements…

1 month ago

“Zero Tolerance” Is Not a Violence Prevention Strategy

For years, organisations have declared that they will not tolerate violence or abuse towards staff.…

1 month ago

NHS Violence Prevention Standard 2026: Why Training Alone Is Not Enough

The publication of the NHS Violence Prevention and Reduction Standard represents one of the most…

2 months ago

Single-Person Restraint: An Accident Waiting to Happen?

When incidents escalate, staff often act instinctively. A teacher intervenes to stop a fight. A…

3 months ago