Following a number of recent requests for additional training courses we are seeking expressions of interest to attend the following courses which will take place at the National Sports and Conference Centre in Lilleshall, near Telford in Shropshire.
1 – How to Manage Retail Theft or Violence Course – 27th September
Empowering colleagues with the knowledge and skills to respond appropriately is crucial in creating safe and confident workplaces.
Training and development to equip your colleagues and teams with the necessary skills to effectively manage customer aggression effectively.
Training to prevent, manage and resolve customer aggression must be included within initial training and revisited regularly to ensure continued confidence in how to handle aggression or threats.
Receive all course materials and resources to deliver your own courses!
Would you like to attend?
Then type ‘Yes, I would like to attend the “How to Manage Retail Theft or Violence course’ and reply to [email protected]
2 – Conflict Management Course – 27th September
An opportunity to receive continued professional up-skilling training to support your knowledge, understanding and comprehension of conflict management strategies and models of learning.
– how we perceive the threat of violence and aggression
– Factors which affect human responses in conflict situations
– improved understanding of the LEAPS model to subjectively and objectively resolve conflict
Receive all course materials and resources to deliver your own courses!
Would you like to attend?
Then type ‘Yes, I would like to attend the “Conflict Management Course’ and reply to [email protected]
We look forward to hearing from you.
The Benefits of NFPS Ltd Training
Our courses provide staff with a range of skills, including de-escalation techniques, non-restrictive physical interventions, and crisis communication.
By adopting a holistic approach to managing challenging behaviours, staff can create a more secure and therapeutic environment for the people they are there to support, whilst giving full regards to their human rights.
Realising the Importance of Training: Google Reviews and Testimonials
NFPS Ltd proudly showcases numerous Google reviews and personal testimonials, demonstrating the effectiveness and impact of their training.
Positive feedback from past participants highlights the value of the course in preparing NHS staff for various scenarios they might encounter in mental health units.
Contact us to learn more – https://nfps.info/