About Us – The People Behind NFPS Ltd.
Thank you for visiting our site and let’s begin by telling you a bit more about us.
Director and National Coach Tutor – NFPS Limited
Mark Dawes is a Director and National Coach Tutor of NFPS Limited.
Mark has worked as a hostage negotiator and is a competent physical skills instructor with over thirty years of experience to fall back on. In addition, he is a member of the Expert Witness Institute, a certified competent Risk-Assessor, a registered and qualified Stress Consultant (Registered in 1994), a Licensed Cognitive Hypnotherapist, a Master Practitioner of Neuro-Linguistic Programming and the founder of Quantum Thinking.
During his career he has undertaken audits, risk assessments, training needs analysis’ and post-incident reports for his clients in relation to staff safety and the use of physical force. In addition, Mark has written reports for court cases ranging from negligence to Manslaughter and has provided evidence for a House of Lords and House of Commons Joint Committee on Human Rights in relation to the use of physical intervention.
He has delivered training to other diverse public and private sectors including NHS Hospital Trusts, Health Care Authorities, Social Services Departments, Charities, Colleges, Transport Companies, Courts, Security Companies, etc., and has also been involved with various Crime Prevention Initiatives.
He is also the author of a number of books including: ‘What is Physical Intervention?’, ‘Understanding Reasonable Force’, ‘Understanding Unreasonable Force’, ‘Understanding Quantum Thinking’, ‘Live This Life’ and ‘Managing the Monkey’.
Director – NFPS Limited
Deborah Dawes has been a Director of NFPS Limited since its inception in December 1998.
Deborah previously worked as a Senior Branch Manager for a leading Building Society before leaving to set up NFPS Ltd with Mark. Whilst Branch Manager she was responsible for leading and developing the potential within her team which went on to become one of the most successful and efficient branches in the UK.
Deborah co-ordinates all of the ‘behind the scenes’ business of NFPS Limited. Her role encompasses event organisation and management, accounting and finances, including course bookings, arranging delegate accommodation and suitable venues, organising conference bookings and overseeing all statistical data. Her role provides an integral structure to our business so that it runs on time and on schedule. Deborah’s commitment to customer service ensures that all of our clients receive the highest quality of service possible.