It’s still a common phrase across workplace policies. “We have a zero-tolerance approach to violence and aggression.” On paper, it looks good and sounds decisive. It’s meant to reassure staff, stakeholders and the public. It gives the impression of a very robust stance on unacceptable behaviour. But here’s the uncomfortable but realistic truth. Zero tolerance does not mean zero risk. … Read more
At NFPS Ltd, our mission has never been to simply hand out certificates. We train leaders. Our BTEC Level 3 Physical Restraint Instructor Award Course isn’t just about meeting legal requirements, it’s about setting a standard in the field of safety, behaviour management and physical intervention. According to the Health and Safety Executive, tens of thousands of incidents involving violence … Read more
Over time, workplace policies have shifted. What once served as practical guidance has now become rigid rulebooks that often prioritise compliance over care. Policies have strayed far from their original purpose to support wellbeing, lawful practice and ethical decision-making. One of the most alarming examples of this is the widespread misapplication of the so-called ‘no-touch’ policy. Standing By While Children … Read more
Before reading this article, let’s take a moment to remember the lives lost due to workplace failures. Behind every statistic, a person, a family and a community have felt the impact. Why Corporate Responsibility Matters Now More Than Ever Every employer in the UK has a legal obligation to ensure that individuals not in their direct employment, such as the … Read more
Since its inception, NHS England has improved healthcare standards, patient care and workplace safety. It has introduced important initiatives to protect staff from violence and aggression, ensuring that frontline workers have access to the training, policies and support needed to handle challenging situations. For example, we’ve seen: The NHS Violence Prevention and Reduction Standard, which set clear expectations on how healthcare providers should … Read more
We at NFPS have recently received requests for ‘risk assessments’ of our advanced restraint techniques. Interestingly, it is something we have rarely been asked for historically, and for good reasons, as shall be revealed within this article. The requests have originated from those delivering training within Health and Social Care and is being largely driven by the Client of the NFPS … Read more
Your eyes are not deceiving you – you read this correctly…see the link below! Question – I would appreciate it if you could let me know when being victimised is part of the workplace norm? An appeals court denied a bus driver’s workers’ compensation claim saying the PTSD she developed from an attack was “not outside” of a normal workday … Read more
The safety and well-being of participants attending a physical training course is paramount and the responsibility for this lies with stakeholders, including the organisation hosting the course, the trainer delivering the course and the participants themselves. This shared accountability ensures that risks and any issues raised are addressed appropriately. Who is Responsible for Safety and Well-Being? 1. The Organisation – … Read more
The NFPS Understanding Reasonable Force course addresses a significant knowledge gap in the industry. This course is an essential resource for people tasked with training, managing or investigating staff who may use physical force. Who is This Course For? Many individuals in these roles lack formal training or qualifications in the nuanced area of reasonable force. This course provides a … Read more
A bill which seeks to impose specific duties on employers to improve protections against violence and harassment, especially for #women and #girls, as part of their obligations to ensure workplace health, safety and wellbeing is currently being considered by the UK parliament. This Private Member’s Bill, Health and Safety at Work etc. Act 1974 (Amendment) Bill aims to amend the existing Health … Read more