Elevating and Setting Standards in Aggressive Behaviour Management

The recent BBC Disclosure programme, shown on 5th February 2024, brought to light the need for continued expertise and experience in preventing and managing aggressive behaviours.

The programme featured the review into one of Scotland’s most high-profile deaths in prison custody (2015) cases at the Fatal Accident Inquiry which followed.

Physical intervention is a very contentious issue and will always remain a contentious issue.

Therefore, a clear and precise picture must be presented to the court to help them hear, learn and understand your reasons for why you took particular actions to manage and resolve the situation.

Trevel Henry’s appearance on the BBC Disclosure programme brought to attention the critical need for planning and risk management during aggressive behaviour situations.

The knowledge, experience and expertise across the training team at NFPS Ltd is a key reason why we regularly receive requests from industry bodies, organisations and individuals to provide advice, support and guidance related to policies, procedural, training processes and procedures.

The specifications, standards and quality of training provided by NFPS Ltd underscores the need for professionals to possess the knowledge, skills and comprehension required to navigate such sensitive situations effectively.

NFPS Ltd Training Courses

NFPS Ltd stands out as a leader in providing training courses designed to equip individuals with the qualifications, knowledge, and expertise necessary for preventing and managing aggressive behaviours.

Our courses are not only comprehensive but also align with the law and nationally recognised BTEC vocational qualifications, ensuring that participants receive industry-standard training.

BTEC Vocational Qualifications

BTEC vocational qualifications are widely recognised across the UK as a benchmark for excellence in various fields.

In the context of NFPS Ltd’s training courses, BTEC qualifications play a crucial role in providing individuals with a structured framework for understanding and developing the necessary skills and comprehension to address aggressive behaviours effectively.

Conducting a Training Needs Review

One key aspect of NFPS Ltd’s approach is the emphasis on trainers conducting detailed Training Needs Reviews (TNR).

Our BTEC courses guide professional trainers through this process, enabling them to systematically analyse the requirements of specific roles and the challenges they face.

This informed approach ensures that training programmes are tailored to address identified gaps and are fit for their intended purpose.

Informed Process Gap Analysis

NFPS Ltd’s commitment to excellence is exemplified through the use of informed processed gap analysis reviews.

BTEC vocational qualifications guide professionals in critically assessing the existing processes and identifying gaps within individuals’ current competence and their need to prevent and management known risks.

This meticulous analysis ensures that the resulting training programmes are not only effective but also aligned with industry standards and best practices.

Training That Is Fit for Purpose

The culmination of BTEC vocational qualifications, detailed Training Needs Reviews, and informed process Gap Analysis Reviews result in training that is truly fit for the identified purpose.

NFPS Ltd’s courses, enriched by these methodologies, enable individuals to manage aggressive behaviours with confidence, competence, and an ethical understanding of the complexities involved.

NFPS Ltd facilitates the creation of training programmes that are not only recognised across the UK but are also tailored to the specific needs of professionals across different industries.

Who is Trevel Henry

Trevel Henry’s role, as an expert witness and one of the people interviewed and featured in the BBC Disclosure programme highlights the necessity for individuals with specialised knowledge in the complex dynamics of aggression and restraint.

For those who don’t know me.

I am a long-established trainer and consultant.

I was also the former Head of Training for a major Police Service.

That means I have experience in not only delivering training but I also have experience in developing, reviewing, evaluating and auditing training.

Whilst working in my role as the Head of Training I was regularly asked by the Professional Standards Unit, formerly known as the Complaints and Discipline Unit to review disciplinary cases, many of which involved the use of force.

I also ran the report writing course for the police too (so I have a lot of experience in that area).

I am a highly respected Expert Witness on the Use of Reasonable Force in the UK and overseas.

I have done hundreds of expert witness cases.

I have worked on high-profile cases where restraint related issues have been a key factor, involving the Police, Prison, Security, Schools, Care, NHS and Young People’s Services.

But what does this mean to you?

It means that NFPS Ltd can provide with training that is legally defensible.

This continues the legacy started by Mark Dawes.

People Seeing Things From Your Point of View

Whilst we have a duty to continue to act professionally and only, if necessary, use force that is proportionate to the circumstances post incident one area that you must get right is how you record what occurred.

Any reckless or intentional application of unlawful force to another person is an assault.

Therefore it is vitally important that you explain what brought about your use of force, so that other people can ‘see things from your point of view’.

Accounting for and Justifying for your Actions

Having been involved in an incident you must make/write notes in the order of which the incidents occurred.

If any action is taken against you or to support you then your notes will be very closely scrutinised.

So they must be comprehensive.

It is important that you provide a detailed account of the circumstances leading up to, during and after any use of force including the other persons actions and your counteractions!

Why is this important?

Physical intervention is a very contentious issue and will always remain a contentious issue.

Some of the key elements that need to be included in your report/statement are:

  • Your arrival on the scene
  • The other person’s actions and behaviours
  • Your actions and behaviours

The above headings are examples of a list which provide a storyline leading up to why you felt it was necessary to physically intervene.

A clear and precise picture must be presented to the court to help them hear, learn and understand your reasons for why you took particular actions to manage and resolve the situation.

Explaining how you were emotionally, psychologically and verbally feeling will assist others to understand how you were feeling.

Seeing the problem from your point of view will help a jury to understand that your actions were appropriate, proportionate and necessary (ie; reasonable) in the circumstances.

You Should Want A Training Provider Who Will Turn Up To Support You

In all of the expert witness cases I’ve been involved with not once has a training provider shown up in court to support the person they trained.

In fact many do the opposite.

They’ll claim that the person under investigation didn’t do the technique properly as it is shown in the manual.

The reason why?

They’d rather not support the individual than lose the training contract.

With us we’d rather lose the training contract than help throw a decent person under the bus.

The Solution To The Problem

The problem is finding the right provider – and finding the time to do this.

When you train with us you will receive a proper accredited qualification.

A BTEC Level 3 Award in Physical Restraint Instruction – https://nfps.info/physical-intervention-trainer-course/

Issued by one of the largest Educational Awarding Organisations in the world.

Report Writing Training

Because this is such an important issue we are going to include a report writing module on our next BTEC Level 3 Physical Restraint Instructor Award Course – https://nfps.info/physical-intervention-trainer-course/

We will combine my police report writing experience with my expert witness experience.

Why is this important?

Not only do I, and my colleagues know how to write good incident reports.

We also know what a lawyer will look for in trying to discredit your evidence.

We will be presenting a legally defensible report writing element on this course.

You will be getting this for free (along with all of the other bonuses) when you attend our next course.

What To Do Next!

Click this link to arrange a free 30 minute Strategy Session with us so that we can get to know each other – Free 30 Minute Strategy Session

During the session we can discuss your goals and answer any questions you may have about the course.

So, if you are interested in becoming a competent and experienced trainer, with the back-up and support you may well need one day then talk to us.

Click on the links to learn more about our BTEC 3 Physical Restraint Instructor Award or the BTEC Self-Defence Instructor Award or any of our other BTEC Instructor Award courses.