Mark Dawes NFPS: Life After Retirement – Lessons & Insights

“Mark Dawes – Life After NFPS Ltd”  Mark Dawes – Life After NFPS Ltd What happens when you step away? Have you ever wondered what life is like after leaving your business? Mark Dawes shares what he has learned 2.5 years after retiring from NFPS Ltd. Why you should hear this In this special webinar, Mark shares lessons that … Read more

30 Years at the Forefront

Why NFPS Ltd Remains the Trusted Name in Training for Managing Challenging, Aggressive and Violent Behaviour For over three decades, NFPS Ltd has stood as a pillar of excellence in the field of workplace safety and conflict management. From our roots in the UK to our growing international presence, we’ve trained, supported, and empowered thousands of individuals and organisations to … Read more

Empowered, Not Paranoid – Why Situational Awareness Matters

This blog post was prompted by Shirley Laughbaum, who was kind enough to share her story of a potentially challenging situation, which she resolved very calmly and in a relaxed manner. As you read on, I need you to keep in mind that: It’s how one perceives the threat of challenging, aggressive or violent behaviour towards them or around them, … Read more

Why ‘Zero Tolerance’ Isn’t the Same as ‘Zero Risk’

It’s still a common phrase across workplace policies. “We have a zero-tolerance approach to violence and aggression.” On paper, it looks good and sounds decisive. It’s meant to reassure staff, stakeholders and the public. It gives the impression of a very robust stance on unacceptable behaviour. But here’s the uncomfortable but realistic truth. Zero tolerance does not mean zero risk. … Read more

Leading with Confidence – Why Instructor Training is About More Than Compliance

At NFPS Ltd, our mission has never been to simply hand out certificates. We train leaders. Our BTEC Level 3 Physical Restraint Instructor Award Course isn’t just about meeting legal requirements, it’s about setting a standard in the field of safety, behaviour management and physical intervention. According to the Health and Safety Executive, tens of thousands of incidents involving violence … Read more

Violence in UK schools is rising fast

📚 Can Teachers Defend Themselves Against Violent Pupils? Violence in UK schools is rising fast. According to recent reports, teachers are facing increased abuse, threats, and physical attacks from pupils, some of whom are under the age of criminal responsibility. This leads to one pressing legal and ethical question: “Are teachers allowed to defend themselves from violent children?” 🎥 The … Read more

Restraint Guidance in Schools: Why New Rules May Increase Risk

Executive Summary This article critically examines the proposed restraint guidance in schools released by the Equality and Human Rights Commission (EHRC) and the Department for Education (DfE). It highlights how existing legal frameworks already provide sufficient protection and explores how new guidance, if poorly implemented, could paradoxically increase the risks it aims to reduce. It warns against an over-reliance on … Read more

Negligence Dressed Up as Compliance

Over time, workplace policies have shifted. What once served as practical guidance has now become rigid rulebooks that often prioritise compliance over care. Policies have strayed far from their original purpose to support wellbeing, lawful practice and ethical decision-making. One of the most alarming examples of this is the widespread misapplication of the so-called ‘no-touch’ policy. Standing By While Children … Read more

7 Things You Must Know to Maintain Corporate Responsibility and Avoid a Corporate Manslaughter Charge

Before reading this article, let’s take a moment to remember the lives lost due to workplace failures. Behind every statistic, a person, a family and a community have felt the impact. Why Corporate Responsibility Matters Now More Than Ever Every employer in the UK has a legal obligation to ensure that individuals not in their direct employment, such as the … Read more

Is the PM Right – The Future of Workplace Safety

Since its inception, NHS England has improved healthcare standards, patient care and workplace safety. It has introduced important initiatives to protect staff from violence and aggression, ensuring that frontline workers have access to the training, policies and support needed to handle challenging situations. For example, we’ve seen: The NHS Violence Prevention and Reduction Standard, which set clear expectations on how healthcare providers should … Read more