Two Old Guys Chewing The Fat – Part 2 – Failing Training and A True Story of A Woman Who Nearly Lost Her Job As A Result
In this video (that follows on from Part 1 – https://www.youtube.com/watch?v=Ub0OsQcIb4E) we discuss whether customer service has been lost.
Trevel and I have known each other for many years and in this video we talk about some of the strange things we regularly come across.
(As reported in the Daily Mirror on the 8th June 2022 and you can read the news article here – https://www.mirror.co.uk/news/uk-news/woman-suing-self-defence-school-27178581)
Some of you may be experiencing problems in being able to get a PI (Physical Intervention) Trainer Refresher Course.
Or you may be fed up with the restrictive license conditions imposed by your training provider that you are bound by (which may be costing you lost business opportunities, wasted time and money).
In 1977 I was a 17 year-old Royal Navy trainee with only six months service based at Royal Naval Air Station Culdrose (HMS Seahawk) in Cornwall (not Devon Lofty!).
I recently had a conversation with someone who told me that their wife is having to have her neck surgically re-built with bone taken from other parts of her body.
The injury was caused by an eight-year-old child violently pulling the member of staff’s hair causing the person’s head to jerk back violently.
Why The Term ‘Least Restrictive’ Has Nothing To Do With Physical or Mechanical Restraint
Every now and then I hear someone stating things like “Staff must use the least restrictive method when restraining a patient” etc.
This is another question I regularly get asked.
These are questions I constantly get asked.
So, what does PMVA mean?
