Far too many organisations still cling to the belief that a policy sitting quietly in a folder, which is very often unread and rarely applied, is enough to keep staff safe. It isn’t. Policies do not protect people. Competence, clarity, and well-trained staff are what protect people in high-risk environments. When a workplace incident occurs, the investigation will quickly expose … Read more
It’s still a common phrase across workplace policies. “We have a zero-tolerance approach to violence and aggression.” On paper, it looks good and sounds decisive. It’s meant to reassure staff, stakeholders and the public. It gives the impression of a very robust stance on unacceptable behaviour. But here’s the uncomfortable but realistic truth. Zero tolerance does not mean zero risk. … Read more
At NFPS Ltd, our mission has never been to simply hand out certificates. We train leaders. Our BTEC Level 3 Physical Restraint Instructor Award Course isn’t just about meeting legal requirements, it’s about setting a standard in the field of safety, behaviour management and physical intervention. According to the Health and Safety Executive, tens of thousands of incidents involving violence … Read more
Over time, workplace policies have shifted. What once served as practical guidance has now become rigid rulebooks that often prioritise compliance over care. Policies have strayed far from their original purpose to support wellbeing, lawful practice and ethical decision-making. One of the most alarming examples of this is the widespread misapplication of the so-called ‘no-touch’ policy. Standing By While Children … Read more
Before reading this article, let’s take a moment to remember the lives lost due to workplace failures. Behind every statistic, a person, a family and a community have felt the impact. Why Corporate Responsibility Matters Now More Than Ever Every employer in the UK has a legal obligation to ensure that individuals not in their direct employment, such as the … Read more
We at NFPS have recently received requests for ‘risk assessments’ of our advanced restraint techniques. Interestingly, it is something we have rarely been asked for historically, and for good reasons, as shall be revealed within this article. The requests have originated from those delivering training within Health and Social Care and is being largely driven by the Client of the NFPS … Read more
As we embrace the opportunities of 2025, it’s the perfect time to reflect on how we inspire, value and support the trainers, people, and organisations we work with. At NFPS Ltd we believe in more than just training; we focus on building resilience and fostering growth in everyone we support. Setting Standards for Inspiration The term “standards” is often associated … Read more
Conflict resolution is a vital skill, particularly in high-stress or aggressive situations. At the heart of managing these interactions is maintaining a non-provocative, calm demeanour that prevents conflicts from escalating. In both professional and personal situations, avoiding provocative behaviour can be the difference between a productive or very negative conversation. In this post, we will examine 5 reasons to avoid … Read more
Personal safety is a concern for many individuals. Although no one expects to find themselves in a situation where they ‘must’ defend themselves, understanding the legal framework around self-defence is essential. In the UK, self-defence is designed to balance the right to protect oneself with the need to avoid unnecessary violence. It is vitally important to familiarise yourself with the … Read more
Welcome to NFPS Ltd, where we provide one of the UK’s most comprehensive courses in physical restraint and intervention training – the BTEC Level 3 Physical Restraint Instructor Award. With participants from the UK, Australia, America, and Malta, attending this current course it is ideal for professionals looking to advance their skills in physical intervention, personal safety and communication training. Why … Read more
