Trevel Henry Research studies across 5 countries including the UK, show that Aggression towards GP receptionists is a ‘frequent and routine’ occurrence. Fact sheets covering the period 2010 to 2018 recorded an increase in reported incidents of aggression from 6 per 10,000 staff to 10+ per 10,000 staff. How much more would these figures have increased by if staff felt more empowered … Read more
Ms Barwell, a 54-year-old grandmother was kicked twice at Blackfriars Crown Court in 2015 during the restraint of a prisoner in custody. She died from brain injuries caused by the second blow. Ms Barwell had worked for Hampshire-based security firm Serco for 10 years when the attack took place. The incident led to an investigation by the Health and Safety … Read more
A veteran paramedic ambulance worker who was assaulted by a 14 year-old was awarded £49,000 by an industrial tribunal after he was wrongfully dismissed for gross misconduct by his employer for allegedly assaulting a 14 year old who had attacked him. In August 2021 Mr Edwards, a senior paramedic with 18 years service was attending a call. It involved … Read more
I recently posted an article on Linked about an article which appeared in the Guardian ‘North Wales Police Officer punching incident’. Well, the post attracted over 6,000 views with lots of very balanced and descriptive comments. Some challenging whilst others supported the video clip showing the officer punching someone whilst on the ground. Her (now His) Majesty’s Inspectorate of Constabularies … Read more
Our upcoming BTEC Restraint Trainer Award course is designed to include everyone from a range of different backgrounds who have a passion and drive to teach people how to remain safe, and support others. Within the course programme we ensure that you have the comprehension of new concepts whilst learning to become more aware of the different attitudes, beliefs and … Read more
I was recently contacted about the fact that a pain compliance technique was being taught during a training cause. The point from the caller was that they felt that the technique should not have been taught because they are not legal and the banned. Particularly for staff not employed in law enforcement or security roles! Whilst the philosophy behind any … Read more
