I’m quite excited about the fact that we will soon be launching our New & Updated NFPS Level 3 Risk Assessment Course and this is just a quick overview of what the course contains to give you an insight of what’s coming – and if you are involved in managing violence at work and/or physical restraint/intervention training, or if you are a trainer advising managers and organisations about what they need, then this course has to be a must for you.
Has Aggression towards Reception and Healthcare Staff become Routine?
Research studies across 5 countries including the UK, show that Aggression towards GP receptionists is a ‘frequent and routine’ occurrence. Fact sheets covering the period 2010 to 2018 recorded an increase in reported incidents of aggression from 6 per 10,000 staff to 10+ per 10,000 staff. How much more would these figures have increased by if staff felt more empowered … Read more